Legal
Terms of Service
The terms that govern the use of our website and services.
1. Acceptance of Terms
By accessing this website or using the services of F.A.T.S. CENTER (Private Limited) ("the Company"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.
2. Our Services
The Company provides travel agency and tour operator services, Hajj and Umrah group organizing, accommodation arrangements, and related education, digital, media, IT and legal translation services, as described on this website.
3. Bookings & Payments
- All bookings are subject to availability and confirmation.
- Prices, fees and package details may change until a booking is confirmed in writing.
- Payment terms will be communicated at the time of booking and must be met to confirm services.
4. Travel Documents & Responsibilities
Clients are responsible for ensuring they hold valid passports, visas and any other travel documents required for their journey. The Company will assist with visa processing where applicable, but final approval rests with the relevant authorities.
5. Cancellations & Refunds
Cancellation and refund conditions vary depending on airlines, hotels, transport providers and pilgrimage arrangements. Applicable terms will be provided at the time of booking. Third-party charges are non-refundable where imposed by the provider.
6. Third-Party Providers
Many services are delivered by third parties such as airlines, hotels and transport operators. The Company acts as an intermediary and is not liable for delays, cancellations or changes caused by these providers or by circumstances beyond our control.
7. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental or consequential loss arising from the use of our website or services, except where required by applicable law.
8. Intellectual Property
All content on this website, including text, logos, graphics and design, is the property of F.A.T.S. CENTER (Private Limited) and may not be reproduced without permission.
9. Governing Law
These Terms of Service are governed by the laws of the Islamic Republic of Pakistan, and any disputes shall be subject to the jurisdiction of its competent courts.
10. Contact Us
For any questions about these Terms, please contact us:
- Email: contact@fats.center
- Phone: +92 341 3022299 / +966 55 5210683
- Address: Islamabad, Pakistan